Every project teaches us something new. Over the past year, we've worked with businesses across Bulgaria to build software that actually solves problems. Some projects went smoothly. Others? Well, we learned a lot. Here's what happened when theory met reality.
A Varna-based distribution company needed to track 40+ delivery vehicles across the Black Sea region. Their spreadsheet system couldn't keep up during peak season.
We built a web platform that connects drivers, dispatchers, and warehouse staff. GPS tracking updates every 30 seconds. The system handles route optimization and sends automatic client notifications.
The team now processes 60% more deliveries with the same number of drivers. But the real win? Dispatchers leave work on time instead of staying late to sort through routing chaos.
Each project brought different challenges. Some clients knew exactly what they needed. Others discovered their requirements halfway through development. That's just how software works.
Five restaurants in Sofia needed unified reservations. Their phone lines were constantly busy, and double-bookings happened weekly. We created a system where customers book online and staff manages everything from one dashboard.
A textile manufacturer in Plovdiv wanted real-time inventory visibility. Workers were walking between three warehouses to check stock levels. Now they scan barcodes and the system updates instantly across all locations.
An auto parts distributor spent hours each day answering "Do you have this in stock?" calls. We built a customer portal where mechanics check availability themselves and place orders directly. The owner says it changed how they do business.
People always ask about our process. Truth is, every project looks different. But there's a pattern to how we work through problems. Here's what usually happens between the first meeting and launch day.
We spend a week or two just listening. What's breaking in your current workflow? Where do people get frustrated? Sometimes clients think they need feature X, but after talking with their team, we realize feature Y would solve the actual problem. This phase saves months of building the wrong thing.
We build a rough version fast – usually in 2-3 weeks. It won't be pretty, but it works enough to test the core concept. Then we watch people use it. Their confusion tells us more than any planning meeting ever could. We rebuild parts that don't make sense.
Now we build the real thing in two-week cycles. Each sprint adds features and fixes issues. Clients see progress every other Friday. Some features work great immediately. Others need adjustment after the team tries them with real data. That's normal.
Before launch, we break things on purpose. What happens if 50 people use it at once? What if someone enters weird data? We find the edge cases before your customers do. This phase usually reveals a few surprises that need fixing.
Go-live day is exciting but we stay close for the first month. There's always something nobody anticipated. We respond to issues within hours, not days. After the initial adjustment period, things settle into a maintenance rhythm.
We're taking on new projects for late 2025 and early 2026. If you're dealing with a workflow issue that software could fix, let's talk about it. No pressure – sometimes a 30-minute conversation helps clarify whether custom development makes sense for your situation.